This document outlines the bare minimum settings for IMAP & POP services for Rackspace Email users. You can always access your email using your browser at: https://apps.rackspace.com IMAP (SSL) Inbound (Secure IMAP): secure.emailsrvr.com (Port 993) Outbound (Secure SMTP): secure.email...
This article will assist you with setting up Outlook 2016 with your Hosted Mailbox. Click on the Start Menu (or press the Windows key) and then search for Control Panel After opening Control Panel, in the upper right-hand corner change View by: to Small Icons Clic...
This article will assist you with setting up Outlook 2013 with your Hosted Mailbox. Click on the Start Menu (or press the Windows key) and then search for Control Panel Once in the Control Panel, Click on Mail When the Mail Control Panel opens, select Show Profile...
This article will assist you with setting up Outlook 2010 with your Hosted Mailbox. Click on the Start Menu (or press the Windows key) and then search for Control Panel Once in the Control Panel, Click on Mail When the Mail Control Panel opens, select Sh...
This article will assist you with setting up Outlook 2016 for Mac with your Hosted Mailbox. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5 Launch Outlook 2016 for Mac Select Pr...
This article will assist you with setting up Outlook 2011, using IMAP, for your Hosted Mailbox. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Launch Outlook, if it's not already open. From the upper menu, select Outlook -> Preferences In the next prom...
This article will assist you with setting up Apple Mail, using IMAP, for your Hosted Mailbox. This article assumes you have macOS 10.12 (Sierra) or higher. To check your version, click on the Apple icon on the top left corner and then About this Mac. REPLACE "wp_support@stridek.com" with YOUR EMA...
This article will assist you with setting up Apple Mail, using IMAP, for your Hosted Mailbox. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Launch Mail. If Mail is not in your dock, Command (⌘) + Space Bar. Then type Mail in the Spotlight search. Press enter...
This article will assist you with setting up Apple Mail, using IMAP, for your Hosted Mailbox. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Launch Mail. If Mail is not in your dock, Command (⌘) + Space Bar. Then type Mail in the Spotlight search. Press enter t...
Download the Outlook for iOS app from the App Store If you're reading this on your mobile device, tap below to get taken straight to the App Store page for the app. Note: This guide also works for the iPad version, as the steps are the same. Once it downlo...
This article will assist you in setting up your iPhone with your Hosted Email mailbox. This article assumes that you have iOS 11 installed. If you have an older version, the screenshots below may not align exactly. We recommend running the latest version of iOS. This will ensure your phone has the l...
REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Download the Outlook for iOS app from the App Store If you're reading this on your mobile device, tap below to get taken straight to the App Store page for the app. Note: This guide also works for...
Depending on your phone manufacturer (Samsung, LG, Motorola, etc..) your screens may look a little different. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Download the Outlook for Android app from the Play Store here Once it downloads, open it, and tap the bl...
Depending on your phone manufacturer (Samsung, LG, Motorola, etc..) your screens may look a little different. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Authentication failed? Click me for tips! Authentication failed? Click me for tips! Launch the Settings app o...
Depending on your phone manufacturer (Samsung, LG, Motorola, etc..) your screens may look a little different. REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Authentication failed? Click me for tips! Launch the Settings app on your device. Once it launches, tap on Acc...
This article will assist you in setting up your iPad with your Hosted Email mailbox. This article assumes that you have iOS 10 installed. If you have a previous version, the screenshots below may not align exactly. We recommend running the latest version of the iOS. This will ensure your phone has...
REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS From the Home menu, open the Email app Enter your email address: (YOUR EMAIL ADDRESS) Tap Manual Setup Select IMAP Enter the following information IMAP server: secure.emailsrvr.com Use secure c...
REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS Authentication failed? Click me for tips! Authentication failed? Click me for tips! Locate the Settings icon in your Apps Drawer. Tap Accounts Then tap Add Account Tap Personal (IMAP) Enter you...
Log in to your Rackspace Email account by going to apps.rackspace.com. Click the Support menu in the upper-right corner of the page, and then click Settings. In the left pane, click Composing Email and then click the Signatures tab. Click Add New Signature. In...
Log in to your mailbox at apps.rackspace.com. Click your username in the upper-right corner and then select Settings. In the left pane of the Settings dialog box, click Change Password. Enter the following information: Current Password: Enter th...
