This article will assist you with setting up Outlook 2016 for Mac with your Hosted Mailbox.
REPLACE "[email protected]" with YOUR EMAIL ADDRESS
NOTE: If you do not have any accounts setup on Outlook 2016 for Mac, skip to Step 5
![](https://04e796cae8a45c92c48d-9f59337b2b53a7c00179574c8144b1ab.ssl.cf5.rackcdn.com/macOS/OutlookMac/OutlookMenuDropdown.png)
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![](https://04e796cae8a45c92c48d-9f59337b2b53a7c00179574c8144b1ab.ssl.cf5.rackcdn.com/macOS/OutlookMac/NotExchange.png)
![](https://04e796cae8a45c92c48d-9f59337b2b53a7c00179574c8144b1ab.ssl.cf5.rackcdn.com/macOS/OutlookMac/AccountType.png)
![](https://emailhelp.rackspace.com/api/v1/image/?field=291%3A433%3A569%3A50&content=email&align=left&field=291%3A561%3A569%3A50&content=email&align=left&color=%23000000&src=https%3A%2F%2F04e796cae8a45c92c48d-9f59337b2b53a7c00179574c8144b1ab.ssl.cf5.rackcdn.com%2FmacOS%2FOutlookMac%2FIMAP_ServerSettingsLabeled.png&rand=160748552d)
![](https://emailhelp.rackspace.com/api/v1/image/?field=302%3A553%3A557%3A57&content=email&align=center&color=%23000000&src=https%3A%2F%2F04e796cae8a45c92c48d-9f59337b2b53a7c00179574c8144b1ab.ssl.cf5.rackcdn.com%2FmacOS%2FOutlookMac%2FSetupFinished.png&rand=10be54bd7b)
- Launch Outlook 2016 for Mac
- Select Preferences from the Outlook menu.
- Select Accounts
- Select Add Email Account
- Enter your email address: (YOUR EMAIL ADDRESS)
- Outlook will sometimes automatically select Exchange as the account type. Click on Not Exchange on the top right corner to switch the account type
- Select IMAP/POP at the bottom
- Enter the following details:
Type: IMAP
Email address: (YOUR EMAIL ADDRESS)
Username: (YOUR EMAIL ADDRESS)
Password: Your mailbox password
Incoming Server: secure.emailsrvr.com
Port: 993
Use SSL to connect: Checked
Outgoing Server: secure.emailsrvr.com
Port: 465
Use SSL to connect: Checked - Click Add Account.
- Click Done
- You're done! You should see the main Outlook window and your email should begin downloading shortly. Please allow 15 minutes for email to download before troubleshooting.