macOS: Outlook 2011 (IMAP) - Rackspace Email Setup

This article will assist you with setting up Outlook 2011, using IMAP, for your Hosted Mailbox.
REPLACE "wp_support@stridek.com" with YOUR EMAIL ADDRESS

  1. Launch Outlook, if it's not already open.
  2. From the upper menu, select Outlook -> Preferences
  3. In the next prompt, select Accounts
  4. Within the Accounts dialog, select Other Email
  5. The pop up dialog will require the following: 

    Email Address: wp_support@stridek.com 
    Password: Enter your mailbox password. 
    User name: (YOUR EMAIL ADDRESS)

    Type: IMAP 
    Incoming Server: secure.emailsrvr.com 
    Override default port: Checked 
    Use SSL to connect (recommended): Checked 
    Incoming Server Port: 993 

    Outgoing Server: secure.emailsrvr.com 
    Override default port: Checked 
    Use SSL to connect (recommended): Checked 
    Outgoing Server Port: 465 
  6. Select Add Account
  7. Within the Accounts dialog. Select More Options under the Outgoing server section
  8. Within the dialog, ensure the following: 

    Authentication: Use Incoming Server Info 
    Unqualified Domain: Leave Blank
  9. Click OK
  10. Close the Accounts window.
  11. Click Send/Receive. Your email should begin syncing with the server. Please allow up to 15 minutes before troubleshooting.