Windows: Outlook 2010 (IMAP) - Rackspace Email Setup

This article will assist you with setting up Outlook 2010 with your Hosted Mailbox.

  1. Click on the Start Menu (or press the Windows key) and then search for Control Panel
  2. Once in the Control Panel, Click on Mail
  3. When the Mail Control Panel opens, select Show Profiles
  4. Select Add to add a new profile. Enter any name you wish and select OK
  5. Select Manual setup or additional server types. Click Next
  6. Select Internet Email and click Next
  7. In the Add New Account window, input the following information: 

    Email Address: wp_support@stridek.com 
    Account Type: IMAP 
    Incoming Mail Server: secure.emailsrvr.com 
    Outgoing Mail Server: secure.emailsrvr.com 

    User Name: wp_support@stridek.com 
    Password: Your mailbox password 

  8. Click on More Settings then click the Outgoing Server Tab
  9. Check the box for My outgoing server (SMTP) requires authentication
    Check the button for Use same settings as my incoming mail server
  10. Change Use the following type of encrypted connection to SSL 
    Change the port numbers to match the image below. 
  11. Click OK
  12. Click Next. Outlook will now attempt to send a test message using the settings we have just put in. If everything was entered correctly, the message will send out successfully.
  13. Congratulations! You have now setup Outlook to work with your Mailbox. Please wait 15 minutes before troubleshooting to allow for mail to download.